Do you want your IT organization to deliver services faster with improved service quality while radically reducing the number of IT tickets?
This white paper outlines details on a new approach for IT Service Management – one that helps organizations turn the challenges of IT complexity into opportunities for improving IT performance.
3 ways analytics and machine learning can transform your service desk:
- Empowering service improvement
- Handling tickets more simply, quickly, and effectively
- Enabling self-service
Micro Focus provides comprehensive service desk solutions – to deploy quickly either self-managed in a private or public cloud, or delivered as a service (SaaS).